Mandate

Arrange parcel collection from Europe to Malta

Enter the collection address, parcel details and Malta recipient. Review everything before confirming by email.

Service details and prices

1. Contact details (mandator)

How Europe to Malta parcel collection works

Complete the mandate online, confirm it by email and receive the registration reference before collection is arranged.

Enter accurate details

Provide a complete EU pickup address, a reachable contact and a clear description of every parcel.

Confirm by email

Review the information and accept the mandate using the secure email link. Submission alone is not a confirmed collection.

Collection is arranged

After acceptance and registration, DPD collection is normally arranged within 2–3 working days at the EU address supplied.

Example showing a parcel wrapped securely for collection

Prepare each parcel before collection

  • Maximum weight: 31 kg per parcel.
  • Use a strong box or wrap suitable luggage completely with stretch film or packing tape.
  • Do not present an unwrapped suitcase for collection.
  • Describe the contents accurately; avoid vague descriptions such as “goods” or “parcel”.
  • Keep the pickup contact available at the address entered in the mandate.

Collection from an EU address

The address must be real, complete and accessible to the courier. Include the correct postcode, locality and contact telephone number.

Delivery to Malta

Add the Malta recipient and delivery details carefully. The information entered is used to prepare and coordinate the shipment.

Clear confirmation

A collection is not booked until the email acceptance is completed and Mihai Group issues the registration reference.

Europe to Malta parcel collection questions

How heavy can each parcel be?

The maximum accepted weight is 31 kg for each parcel.

When is the collection confirmed?

Only after you accept the mandate by email and receive the registration reference. Completing the form alone does not confirm collection.

How should luggage be prepared?

Luggage must be wrapped securely with stretch film or packing tape. An unwrapped suitcase is not accepted.

How quickly is collection arranged?

Collection is normally arranged within 2–3 working days after email acceptance and registration, subject to valid details and courier availability.